While working to improve its customer support and tech capabilities through India expansion, Coinbase (NASDAQ:COIN) has acquired a new startup, Agara which is an artificial intelligence-enabled support platform with operations in India and U.S, as reported by Coin Telegraph. While both the firms did not share financial details of the acquisition, but the size of the deal is between $40 and $50M TechCrunch reports citing two people familiar with the matter. The acquisition aims to expand and automate Coinbase's customer service capabilities by providing new machine learning and natural language processing tools to its engineering team. The deal is expected to close later this year. As part of the acquisition, Agara's tech team will join Coinbase quoted Pankaj Gupta, head of operations at Coinbase in India. Agara co-founder and CEO Abhimanyu noted that the company has been able to integrate its tech stack into phone calls-based communication with customers as well. This step comes amid the
